Terms of service
HANGOUT DISTANCE SALES AGREEMENT
ARTICLE 1: PARTIES
1.1. SELLER
Commercial Title: HANGOUT Banu Küçük
Address: Göktürk Merkez Mahallesi, Belediye Caddesi, No 21, Larus Loft, Floor 4, Apartment 79, Istanbul, Turkey
Phone: +90 532 3084788
Email Address: info@hangout-store.com
Product Return Address: Göktürk Merkez Mahallesi, Belediye Caddesi, No 21, Larus Loft, Floor 4, Apartment 79, Eyüpsultan/Istanbul
Customer Service Phone: +90 532 3084788
Mersis Number: 5576549083200015
1.2. BUYER
Full Name/Title:
Delivery Address:
Phone:
Email Address:
ARTICLE 2: SUBJECT
The subject of this agreement is the sale and delivery of the product/products, the qualities and sales prices of which are specified below, from the website www.hangout-store.com, by the SELLER to the ORDERING PARTY/BUYER in accordance with the provisions of the Turkish Consumer Protection Law No. 6052 and the "Regulation on Distance Contracts" published in the Official Gazette dated 27.11.2014 and numbered 29188. This agreement covers the rights and obligations of the parties.
ARTICLE 3: INFORMATION ON THE PRODUCT/PRODUCTS SUBJECT TO THE AGREEMENT
The type, quantity, brand/model, color, number, sales price, and payment method of the product/product(s) are as follows:
Design | Description | Quantity | Unit Price | VAT Amount | Total Amount
VAT Amount | 0
Shipping | 0
Total | 0
Payment Method:
Delivery Method: Delivered to Address
Authorized Courier Company: Yurtiçi Kargo
If you place your order during working hours, the product will be handed over to the courier company on the same day. If placed outside working hours, it will be delivered the next day. After the shipment code is reflected in the system, your order will be delivered to you by the authorized courier within 3 days. The shipping cost, which is the cost of the product delivery, is included in the total sales price of the product.
ARTICLE 4: GENERAL TERMS
4.1. The BUYER is obligated to pay the total product price for the product/products subject to the contract, based on the total order amount.
4.2. The BUYER and the INVOICE INFORMATION may belong to the same person or different individuals. In the case of different individuals, the BUYER is responsible for all the information provided under this agreement.
4.3. The BUYER accepts that all the information provided under this agreement is accurate. If the provided information results in the BUYER being unreachable, the SELLER is not responsible, and all responsibility lies with the BUYER.
4.4. This service is intended solely for retail sales and final use. The SELLER reserves the right to cancel the order and not deliver it, even if an information form and/or sales agreement has been made for wholesale or “resale” purposes.
4.5. The product/products will be delivered to the address indicated by the ORDERING PARTY/BUYER according to the delivery date mentioned in this agreement, provided that the legal 30-day period is not exceeded, and unless they have been prepared according to the consumer's request or personal needs.
4.6. For the formation of the Distance Sales Agreement, this agreement must be electronically approved by the BUYER.
4.7. The product/products will be delivered only after the electronic approval of this agreement is received by the SELLER, and the payment is transferred to the SELLER's account in the payment method chosen by the ORDERING PARTY/BUYER. If the product price is not transferred to the SELLER's account or canceled in the bank records, the SELLER is deemed to be relieved from the delivery obligation.
4.8. The BUYER declares that they have read and understood the basic features, sales price, payment method, and delivery details of the product/products and have given the necessary confirmation electronically.
4.9. The BUYER acknowledges that all rights arising from the Intellectual and Artistic Works Law (FSEK) related to the special design techniques, textures, patterns, design elements (icons, buttons, etc.), styles, gradients, and solid color tones used in the designs produced by the SELLER, as well as any graphic designs, illustrations, drawings, and works created by the SELLER, belong to the SELLER.
4.10. The BUYER acknowledges that printing and selling designs, illustrations, etc., without the SELLER's authorization for commercial purposes, on the SELLER's products sold without printing, will be considered an infringement on the SELLER's rights under both the Intellectual and Artistic Works Law (FSEK) and the Industrial Property Law.
4.11. The BUYER accepts that they are legally responsible for any harm caused to third parties by selling or offering for sale products bearing the SELLER's trademark in violation of the rights under both the Intellectual and Artistic Works Law and the Industrial Property Law.
4.12. If the product/products subject to the contract are to be delivered to someone/another organization other than the ORDERING PARTY/BUYER, the SELLER is not responsible for the refusal of the recipient to accept the delivery. In this case, all responsibility lies with the ORDERING PARTY/BUYER.
4.13. The SELLER is responsible for delivering the product/products in sound condition, complete, with the features stated in the order, along with any warranty documents and user manuals.
4.14. If the SELLER has a valid reason, they may supply a different product of equal quality and price by notifying the BUYER and obtaining their explicit consent before the delivery period expires.
4.15. If the delivery of the product/service is impossible, the SELLER will notify the BUYER within three days after learning of the situation. The SELLER will return any payments, including shipping costs, to the BUYER's bank/credit card provided during the purchase, no later than 14 days from the notification date.
4.16. If the product is used fraudulently or unlawfully by unauthorized persons, not due to the fault of the BUYER, and the bank or financial institution does not pay the SELLER, the product must be returned to the SELLER within 3 days, and the shipping costs will be borne by the BUYER.
4.17. The SELLER is not responsible for delivery delays due to force majeure events, bad weather conditions, or transport disruptions. In such cases, the SELLER must inform the BUYER, and the BUYER may choose to cancel the order, replace the product with a similar one, or delay the delivery until the obstacle is removed.
4.18. Individuals under the age of 18 cannot make purchases on the SELLER's website, even if products for children are available.
4.19. The prices of the products are in Turkish Lira, including VAT. The BUYER may make purchases via credit card, wire transfer, or EFT. Orders paid by credit card will only be processed once the bank confirms that the necessary amount is blocked or transferred. If payment by wire transfer or EFT is chosen, the order will be canceled if payment is not received within two days.
4.20. If a product is found to be damaged upon delivery, a report must be made with the courier official. For products sold with a warranty, if there is a defect, the product may be sent to authorized services for inspection.
4.21. The SELLER is not responsible for transfer fees or other charges made by the banks during the payment process. The BUYER agrees to confirm fees such as interest rates, transfer costs, and default interest with their bank, and to accept that these terms will be determined according to their bank’s agreement.
4.22. In case of a refund request to a credit card, the BUYER accepts that the refund will be made to the card via the bank, and no cash refund will be given.
4.23. This agreement is valid once electronically approved by the ORDERING PARTY and received by the SELLER.
4.24. The SELLER may collaborate with third parties for the design and sale of the products under this agreement. In such cases, e-certificates may be sent to the BUYER after the product sale, and the BUYER accepts this.
ARTICLE 5: RIGHT OF WITHDRAWAL
The consumer has the right to withdraw from the contract within 14 days from the delivery date of the product without any legal or criminal responsibility and without providing any reason. The SELLER bears the cost of the withdrawal. To exercise the right of withdrawal, the consumer must notify the SELLER within 14 days using registered mail, fax, phone, or email. When the right of withdrawal is exercised, the product must be returned to the SELLER, and the invoice must be returned as well.
ARTICLE 6: OTHER TERMS
6.1. The BUYER declares that they have read and understood the basic features, sales price, payment method, and delivery details of the product/products, and confirms this electronically.
6.2. This agreement must be electronically confirmed for the delivery of the product. If the payment is not made, the SELLER is not obligated to deliver the product.
6.3. Complaints regarding the product/service can be made via the communication details provided at the beginning of the contract.
ARTICLE 7: DEFAULT
If the BUYER defaults, they agree to compensate the SELLER for any damages caused by the delay. If the BUYER's default is due to the SELLER's fault, the BUYER is not required to compensate any damages.
ARTICLE 8: COMPETENT COURT
The Consumer may file complaints and objections with the Consumer Arbitration Board or the Consumer Court in the place where the consumer purchased the goods or services or where the consumer's residence is located, within the monetary limits determined annually by the Ministry of Commerce in December.
By approving this agreement, the PURCHASER/BUYER is deemed to have accepted all the terms of this agreement.
ARTICLE 9: FINAL PROVISIONS
9.1. The BUYER acknowledges that they have read and understood the AGREEMENT, are aware of their rights and obligations, and accept them.
9.2. The PARTIES agree that there is no disproportion in the actions determined by this AGREEMENT, and that the reciprocal actions are appropriate for the nature of the transaction. They also acknowledge that there are no inexperience issues in the operations related to the subject matter of the AGREEMENT.
9.3. The BUYER acknowledges that they have fully convinced themselves that the operations within the scope of this AGREEMENT are in their best interest and that they will comply with all the terms freely, without any pressure or difficulty, thoughtfully, willingly, and knowingly.
9.4. The PARTIES agree that the provisions of the AGREEMENT do not contain unfair terms and that there is no unfairness in terms of the balance of interests.
9.5. The provisions of this AGREEMENT do not include any unfair terms according to the Regulation on Unfair Terms in Consumer Agreements. The provisions do not contradict the principles of honesty and good faith and have been prepared in accordance with the legislation protecting the consumer.
9.6. The provisions of this AGREEMENT have been prepared considering the provisions of the Turkish Code of Obligations. The binding and content control foreseen in Article 21 of the Turkish Code of Obligations has been carried out by the BUYER. None of the provisions of this AGREEMENT contain terms that are foreign to the nature and essence of this AGREEMENT (surprising terms). The provisions of this AGREEMENT are written clearly and understandably, without multiple interpretations.
Seller: HANGOUT Banu Küçük
Buyer:
Date: