Legal notice
INFORMATION NOTICE ON PERSONAL DATA
As HANGOUT Banu Küçük (the "Company"), this Information Notice is intended to fulfill our obligation to inform in accordance with the Personal Data Protection Law (the "Law") and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform.
1. Information on the Data Controller
The data controller is HANGOUT Banu Küçük - Sole Proprietorship, registered with the Istanbul Trade Registry Office under registration number 0602200610866, located at Şahkulu Mahallesi, İlk Belediye Caddesi, Cem İş Hanı, No 19, İç Kapı No 6, Beyoğlu / Istanbul.
2. Personal Data Processed by the Company and Processing Purposes
2.1. Personal Data Processed by the Company
| Member Personal Data | Non-Member (Visitor) User Personal Data |
|---|---|
| Identity Information | Identity Information |
| Full name, Date of birth, Gender, Turkish ID number | Full name, Date of birth, Gender, Turkish ID number |
| Contact Information | Contact Information |
| Mobile phone, Email address, Address, Postal code, Landline phone | Mobile phone, Email address, Address, Postal code, Landline phone |
| Payment Information | Payment Information |
| Tax office, Invoice details, Payment method details | Tax office, Invoice details, Payment method details |
| Membership Information | Non-Member (Visitor) User Transaction Information |
| Membership details, Membership number, Password | Purchased product(s), Purchase amount, Purchase date, Call center conversation records, Commercial electronic message consent, Campaigns benefited from, Order details, Coupons/discount codes used |
| Customer Transaction Information | Transaction Security Information |
| Purchased product(s), Purchase amount, Purchase date, Call center conversation records, Commercial electronic message consent, Campaigns benefited from, Order details, Coupons/discount codes used | IP address information |
| Marketing Information | Marketing Information |
| Marketing emails sent based on commercial electronic message consent, Calls made by the call center, Cookie records, Targeting information, Evaluations indicating user habits and preferences | Marketing emails sent based on commercial electronic message consent, Calls made by the call center, Cookie records, Targeting information, Evaluations indicating user habits and preferences |
| Visual and Audio Data | Visual and Audio Data |
| Call center conversation records | Call center conversation records |
| Legal Transaction Information | Legal Transaction Information |
| Information in case of a dispute with the Company, Information in the case files related to legal disputes, Information in consumer complaints, Information in correspondence with judicial authorities, Legal documents and contracts such as Distance Sales Contract, Preliminary Information Notice | Information in case of a dispute with the Company, Information in the case files related to legal disputes, Information in consumer complaints, Information in correspondence with judicial authorities, Legal documents and contracts such as Membership Agreement, Distance Sales Contract, Preliminary Information Notice |
| Request and Complaint Information | Request and Complaint Information |
| Comments, evaluations, complaints, and requests shared via the website, call center, social media, or other channels regarding purchased products, services provided by the Company, or other matters; Records of transactions related to evaluating these requests and complaints | Comments, evaluations, complaints, and requests shared via the website, call center, social media, or other channels regarding purchased products, services provided by the Company, or other matters; Records of transactions related to evaluating these requests and complaints |
2.2. Purposes of Processing Personal Data
Personal data of our members and non-member users are processed for purposes such as:
-
Creating and verifying website membership,
-
Processing orders and payments,
-
Providing invoices and tracking deliveries,
-
Maintaining customer relations and providing post-sales support,
-
Ensuring legal compliance with applicable laws,
-
Sending marketing materials with explicit consent,
-
Conducting surveys and customer satisfaction assessments,
-
Preventing security issues and errors on the website.
2.3. Information on Personal Data Processed Through Cookies
Personal data such as browser type, IP address, and website usage details collected through cookies are processed for purposes such as ensuring the functionality of the website, improving user experience, and personalizing advertisements based on user preferences.
3. Recipients and Purposes of Sharing Processed Personal Data
| Transferred Personal Data | Recipient Group | Purpose of Data Transfer |
| Identity, Contact, Payment, Membership, Customer Transaction, Security, Marketing, Visual/Audio, Legal, Request & Complaint Data | Authorized persons, institutions, and organizations | Fulfilling legal obligations when required by competent authorities |
| Identity, Contact, Customer Transaction Data | Courier service providers | Ensuring order delivery |
| Identity, Contact, Membership, Customer Transaction, Marketing, Request & Complaint Data | Service providers and business partners | Conducting audits, reporting, product/service improvement, and customer engagement |
| Identity, Contact, Payment, Membership, Customer Transaction, Security, Marketing, Visual/Audio, Legal, Request & Complaint Data | Suppliers, business partners, authorized payment institutions | Collaborating with third-party service providers for transactions such as advertising campaigns and customer satisfaction assessments |
4. Methods and Legal Grounds for Collecting Personal Data
Personal data is collected through electronic channels such as websites, call centers, and email, as well as physical channels such as mail, based on legal grounds such as fulfilling contractual obligations and compliance with applicable laws.
5. Your Rights Under the Law
Under the Law, you have the right to: (a) Learn whether your personal data is processed, (b) Request information regarding your processed personal data, (c) Learn the purpose of processing and whether data is used in accordance with that purpose, (d) Learn third parties to whom your data is transferred, (e) Request correction of incorrect/incomplete personal data, (f) Request deletion/destruction of personal data if the processing purpose ceases, (g) Object to adverse results arising from automated data processing, (h) Demand compensation for damages caused by unlawful data processing.
You may exercise your rights by submitting a written request with proof of identity to the address: Göktürk Merkez Mahallesi, Belediye Caddesi, No 21, Larus Loft, Floor 4, Apartment 79, Eyüp Sultan/Istanbul or by sending an email from your registered email address to info@hangout-store.com.
HANGOUT Banu Küçük - Sole Proprietorship